Instill Confidence, Follow Up With Female Students

The first thing I like to know when teaching women is why are you taking lessons? Are you taking them because you’re a vice president of a company and you have to play in golf events or are you taking them because your husband and family plays? As much as we try to break it down, the intimidation... ( Full Article )

There’s More To Communicating Than E-Mails

I get the importance of e-mail and text messages in today’s business environment, but a pet peeve of mine is that we’re pushing the boundary with the use of such tools and getting away from core verbal and written skills. The reason I say this is because I will get correspondence or resumes sent... ( Full Article )

Promotion Takes Priority Over Equipment Rules

The controversy about Phil Mickelson using the Eye 2 wedge is a PGA Tour issue, but it may cause unnecessary concern among golfers across the country. There is still not a lot of education out there about new groove regulations brought in by the United States Golf Association this year. People might... ( Full Article )

Gary Bernard Has Immediate Priorities

I’ve always been impressed with Gary Bernard and I think they made a fantastic choice in naming him executive director of the Canadian PGA. He has such passion for the association and that’s what we need. Our industry is built on passion and we try to be leaders. I don’t think we would be as successful... ( Full Article )

Why Wait For The HST?

I haven’t done it yet, but the Harmonized Sales Tax is something that I need to look into both from a club and association point of view, even if right now, the HST is only being instituted in British Columbia and Ontario and doesn’t affect Alberta – yet. There hasn’t been a whole lot of talk... ( Full Article )

Orlando Show Is Now Business Before Bling

I won’t be attending this week’s PGA Merchandise Show in Orlando, but I usually try to go every three or few years. Gregg Schubert, our head professional, goes every year. He goes down for Canadian PGA meetings, so if there’s anything we’re looking for, he can take care of it. I’ll never forget... ( Full Article )

You Can’t Be Too Careful In Serving Spirits

One of the off-season duties we’re concentrating on is getting the staff ready for new liquor policies that are in now in place in Alberta. Up to January 1 of this year, at least one person per shift had to have the Alberta Server and Prevention Program. Now, anyone who’s even serving a drink here... ( Full Article )

Ice Water Is Only Nice In Summer

One of the constant off-season duties here at the Cottonwood Golf and Country Club is keeping an eye on the Bow River, which may seem idyllic for nature lovers, but the damage nature can do with ice is anything but idyllic. Our dangerous time is really about Dec. 15 through Feb. 15, the reason being... ( Full Article )

Golfers Are Putting Dollar Value On Their Time

Tiffany Gordon is general manager and executive professional of the Cottonwood Golf and Country Club near Calgary and president of the PGA of Alberta. She frequently lends her thoughts to GNN, including the following on the year ahead. When I look at 2010 from an operations standpoint, I think that... ( Full Article )

Feedback Is Best Served Fresh

Tiffany Gordon is executive professional and general manager of Cottonwood Golf and Country Club near Calgary and currently serves as president of the PGA of Alberta. She also frequently lends her thoughts to GNN. Our corporate year-end is at the end of December, so we’ve got a lot of things to tidy... ( Full Article )

Off-Season Sets Up A Smooth Summer

Tiffany Gordon is executive professional and general manager of Cottonwood Golf and Country Club near Calgary and currently serves as president of the PGA of Alberta. She also frequently lends her thoughts to GNN. My attitude is that, the better job we do in the winter in getting organized and being... ( Full Article )

The Delicate Issue of Raising Prices

Tiffany Gordon is executive professional and general manager of Cottonwood Golf and Country Club near Calgary and currently serves as president of the PGA of Alberta. She also frequently lends her thoughts to GNN. The topic of price increases is always a delicate one, especially in a tough economy. I... ( Full Article )

Guest Blog: Tiffany Gordon, Alberta PGA

The 2009 PGA of Alberta Buying Show gets underway today (Tuesday) and continues until Friday at the Edmonton Northlands Agricom. The Alberta show carries the reputation as the best in Canada due to its emphasis on writing orders. GNN asked Alberta PGA president Tiffany Gordon, who also serves as an... ( Full Article )