We’re still busy here at Point Roberts, but there’s not much staff left because a lot of them have gone back to school.
Staffing issues are common for golf courses at this time of year, but the problem is magnified with Point Roberts located in the State of Washington. Our biggest concern is that we have to hire American workers. There are 1,000 residents here, meaning that we have to hire from that small base of people.
It used to be doable to hire Canadians, but they changed the policy in April and it’s virtually impossible now.
The staff that remain are cross-trained and mostly everybody can do other people’s jobs, but it’s difficult because we can’t provide the service levels that I would like to provide. Every business here has the same challenge and it’s frustrating.
I grew up at private clubs and I have my own ideas about what service is and it’s physically impossible to provide that here, but you have to play the hand you’re dealt.
We’ll have to run like this for about another month. If we get lucky, the season will extend into mid-October. Our winters, generally speaking, are mild but wet and we’ll get a lot of days with its six to eight Celsius and people still like to play in that.
At that point, we’ll be down to a staff of 10 or 11, compared to 50 during peak season. In the winter, there are no other restaurants open here because you would categorize like a beach town when they’re only open during the summer.
We open for breakfast, but not for dinner. Our restaurant is attached to the golf shop, so when it’s dark, we’re all out of here.
While staffing issues are common for all golf courses at this time of year, this is something unique to Point Roberts and one of the things that you have to deal with in different situations.