Just before writing what will likely be my last contribution of the calendar year, I went over what will be Michael Schurman’s final blog this year, fondly spinning tales from the past about departed cronies such as Stan Leonard, Frank Whibley, Alvie Thompson and Gordon de Laat, among others.
You can read his entire blog here.
Personally, I love hearing a seasoned pro such as Schurman tell tales of the past, even if they’re not holiday specific. This time of year is all about family and friends and even if they’ve departed this realm or you won’t see them over the holidays, their impact causes you to reflect fondly and there’s nothing wrong with that, even if some might accuse you of living in the past.
I’ve got news for those people. The world is changing at breakneck speed, be it technology, business, values or anything else and if you don’t keep up, you get left behind, but there’s nothing wrong with reflecting back on your formative years and those who have meant so much to us.
In business, those people are mentors, the ones who set foundations for so many careers in the golf industry and the lessons they taught through their words and examples – things such as customer service, passion for teaching, quality products, etc – are timeless.
Golf will always be a human business, so a trip to the past isn’t a bad thing, be it for somebody of Mike’s vintage or somebody just getting into the game and perhaps, all to willing to dismiss the lessons of the past with a new world ahead.
The past was far from perfect, be it in the golf industry or society in general, but the tendency these days is to try and sanitize it or dismiss it altogether and pretend it never happened. All that means is that we’re destined to make the same mistakes all over again.
Lessons that we learn from mistakes of the past can be used to strengthen the industry, and again society in general, and enhance the policies, procedures and best practices we’ve chosen to take forward into a new world.
As much as young people might be quick to dismiss the past, so too can an industry veteran dismiss somebody with enthusiasm over experience, somebody who understands why Topgolf has become a major player in golf or why the European Tour is using pyrotechnics and music to great success under the watch of Canadian Keith Pelley.
As golf and any other business for that matter goes forward, the customers we are attempting to lure to golf are not only young, but more diverse, many born in countries that may not have exposed them to the game.
Young people coming into the game are more likely to have a more vivid insight into a changing Canada and what will draw people and families from backgrounds much more varied than 30 or so more years ago.
There’s a big-time culture change, both in business and the workplace, and insight from the generation living it now and will live it for years to come is valuable. All hands on deck – be it different genders, cultures or ages – are required.
So enjoy your traditions this holiday season, but along with great memories of the past, youth can make us feel like kids at Christmas, as well. Different generations bring different contributions to the table, be it during the holidays or all year. The importance of listening to one another is a lesson we can take forward into 2018 and beyond.
For now, however, the immediate horizon is filled with cheer and GNN is going into its traditional holiday schedule. If you don’t get your morning newsletter over the next couple of weeks, it’s only because Steve Woods, who works behind the scenes at GNN, and I are taking time to spend with our families over the holidays. We’ll be back at the beginning of January and I’ll be on call if any news breaks over the holidays.
To all of our readers, advertisers, bloggers and all others who contribute to GNN, have a great holiday season and see you in 2018.