Fresh Ideas Aren’t Hatched In Your Fiefdom

September 1, 2010 by  

The term “thinking outside the box” has quickly become an overused cliché and anybody who uses it seems to be going against its original intent and that is to come up with new, fresh ideas instead of resorting to strategies (or in this case, terms) that have been used over and over again.

Let’s go beyond the original term and suggest that, in order to think outside the box, you have to step outside the box in the first place and see what the people you are selling a product to actually want, instead of just assuming you know.

Either by design or crazy schedules or both, many of us planted at the grassroots level of golf stay confined within our own fiefdoms, often content with the banter and business of people who are already sold on the game.

Core golfers are the foundation of any operation, but drawing new people to the game will be a challenge going forward, if it isn’t already, due to economics and changing demographics.

With the world changing so quickly where there are no fairways and greens, can we get a good read on what’s going on out there if we stay where there are fairways and greens?

It’s tempting to answer yes to that question, but those very fairways and greens are what we’re trying to lure newcomers to, but we’re not going to find them until we step outside our traditional comfort zones.

The latest GNN Poll, now up on the home page, asks the question, “Do golf’s traditions get in the way of efforts to grow the game?” Feel free to cast your vote on that one.

I recall a time not so long ago when any suggestion of golf changing traditions such as rules, dress codes etc., would have been met with stern replies from the majority, but that appears to be softening.

At last look, a solid majority of respondents said yes to the GNN Poll about traditions getting in the way of growing the game. About a year ago, another GNN Poll indicated that the majority of respondents had eased up on their dress codes in recent years.

It was also interesting to note that the PGA Tour has suspended, at least for this season, the rule by which Jim Furyk was DQ-ed from The Barclays last week for being a few minutes late for a pro-am. The PGA Tour reconsidering a rule just has to be a sign of a new era of open minds in golf.

The question now is how far are we willing to bend some of golf’s traditions and how far is far enough for the people we’re attempting to lure to the game?

The answer to the first question is each individual golf operation will decide what image it projects and the answer to the second question is that we won’t know golf’s image or what needs to be changed until we talk to people outside the game in our own communities.

With the winter months closing in, now may be the time to launch a sales mission into the community to see what image the game has in the general population and to get feedback on what would attract newcomers.

With school about to start, it might not be a bad idea to pick the minds of students or even friends of young summer workers to see why golf is seen as stuffy by many that age. Juniors may have been forgotten in the past, but they represent the future and may have an influence in luring their parents to the game.

What about groups in which the majority or all members are women to see what makes the game attractive or intimidating to them? Local service groups are another source of information as are groups focused on different ethnic groups in our ever-changing population.

This kind of networking can be give and take. Not only can golf operators listen to what each group has to say, but they can also get across the reasons for golf’s traditions being what they are and get across to them that the game is not a rich, white man’s sport which, like it or not, is still the image among many out there.

Fresh ideas can bring vibrancy to the game that is appealing to those we are attempting to lure, but to think outside the box, you have to first step outside the box.

About Ian Hutchinson
Ian Hutchinson is a veteran Canadian golf writer, whose history in the game includes an extensive background with Canadian golf trade publications. A golf columnist with Sun Media, Hutch is also a regular contributor to publications and websites in Canada and the United States.

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One Response to “Fresh Ideas Aren’t Hatched In Your Fiefdom”

  1. Michael Schurman on September 2nd, 2010 7:53 pm

    Once again I keep ‘harping’on the same old ‘inside the box’ thinking. You continue to refer to Juniors as the ‘future of the game’. When will you realize that JuniorGolfers are not a ‘future’ market, they are a ‘currrent’ market. Any logical person understands that Juniors grow into Seniors and hold the future in their hands. The problem is that members, Boards of Directors, administrators and course owners talk out of both sides their mouths at the same time. They claim to need Juniors for future growth but “not when I’m playing” is the real truth. Juniors are here NOW and they have money for greens fees and time to play. They also have ‘needs’ e.g. lessons, rules education and ACESS TO STARTING TIMES.

    Take a look at the increase in rounds played at Shelburne Golf Club and Beechwood Golf Club over the past couple of years. Sam Young, the owner/CPGA Professional at Shelburne actually restricts the number of new players wishing to join his club because he cannot physically handle any more. John White, the CPGA Professional at Beechwood has a similar situation. Both conduct the finest Junior Development Programsin the Province. They sell memberships to Juniors AND THEN sell a membership to their parents. Normally, the sales pitch goes “we have a great club that you will really enjoyand by the way, we have a fine Junior Program”.

    As corporate greed reaches out into the management of clubs, illiterate (golf wise) owners hire non-golf background mangers and incompetant owners hire heartless, dollar oriented management firms they continue to suffer finacially. The reason is simple, none of the people in the previous sentence understand anything about the golf business. The golf business is made up of people who love golf! They watch it on TV; they vacation to golf destinations, they play it;they ‘talk’ it; they live it! Money isn’t the reason to be in the golf business; it is the RESULT!

    All the designs of rediculously difficult courses, the unnecessary grooming of course conditions to overly expensive standards and construction of monumental ego-satisfying clubhouses have been born from people who have no clue or interest in the game of golf and golfers. They have completely missed the point; golf is a game! The business is in providing the atmosphere where golfers enjoy themselves. Surprisingly enough, they will pay for that pleasure but not at the rate of $150.00 greens fees on a course that their wife cannot play and Juniors are welcome after 4:00 PM.

Please feel free to tee it up ...
and oh, if you want a pic to show with your comment, go get a gravatar!




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