Consider Club Security In Downtime
December 10, 2009 by Kyle German
GNN blogger Kyle German got an early Christmas gift this year of a not-too-pleasant nature when he was informed that the shop at Point Roberts Golf and Country Club in Point Roberts, Wash., had been broken into recently. Security cameras were in place, but couldn’t identify the intruder who was wearing a hood. German says it’s a good idea to do a double-check of your security in the off-season.
They came in around 1 a.m. and the alarm did go off. They came in through a back door, broke a window and rifled through the tills.
As far as the shop goes, there was just some broken glass. They actually went up to my computer in my office and I don’t know if they were trying to get the hard drive, but they grabbed a DVD writer, maybe thinking it was the hard drive
When they realized there was nothing to get, they took a power cart key, broke through the chain that we lock up the carts in. We found the cart the next day on the fifth hole, which is right by the Canadian-American border, so we figure they just drove it up to the border and went across into Canada.
The actual border itself is a road with houses and back yards and I guess they just went through someone’s back yard and left our cart in the water hazard.
As of this writing, they’re still trying to figure out how much damage was done to the cart. They figure they got it out of the water about 10 or 11 hours after it went in, so they’re not sure if the seats are going to have to be replaced. We’ll see how the electrical system is after it’s all dried out.
Thankfully, in this case, it was more of a pain than a big financial loss due to damage or theft, but the alarm that went off was more than the one that sounded during the break-in.
Where we are, it’s kind of secluded, so people who know the area know that they’ve got time if they try to break in. They can make noise because there are no neighbours.
Those facts emphasize the importance of security at golf shops, many that are in the same type of location as our shop. We were diligent enough to make sure that everything was where it was supposed to be and, as a result, the impact of the incident was kept to a minimum.
We changed the locks afterwards and installed deadbolts, but the incident emphasized something I read in Kevin’s Blog (GNN blogger Kevin Thistle) recently.
He talked about getting ready for the new year and making sure that everything’s set for next season. Shop and building security in this day and age needs to be on that list.
Just like Kevin said, take stock of what happened, what you did well, what you didn’t do well and make changes if you need them.















Hi Kyle,
Sorry to hear about your incident but glad to hear that the damage was kept to a minimum. From my experience in the insurance industry, golf shops are a nice target for professional thieves for a couple of reasons (one you mentioned)…Number 1 is the products sold, golf equipment is extremely hard (virtually impossible) to trace and can be sold very easily. The other reason is their location as you mentioned, many golf courses are in the country and even the ones that are not in the country, the clubhouses/proshops are usually away from the road. The truth is…the thieves have been in the proshop many times before, they know when to break in and they know what they are after. Here are some simple risk management ideas…make sure you have an alarm system that is centrally monitored; limit vehicle access to the pro shop if you can, the time to “get away” is doubled if the thieves have to run to the parking lot; in the winter months store “high value” merchandise off-site, in the summer always make sure that any displayed sets of irons are missing at least one club; move drivers, fairway woods, wedges and putters to an interior “locked” closet. Basically make it difficult and the thieves will just go away…they like the “easy” payday, so the tougher you make it the better.
From an insurance perspective always make sure you know how much inventory you have in the proshop at all times…it makes the claims process run a lot smoother.
Ashley
Thanks for the helpful tips Ashley. I’m sure Sweattish below will be interested,